Shipping policy

Last Updated: 16/07/2026

Thank you for shopping with KS Charming. We are committed to delivering your orders safely and efficiently throughout the United States.

Please review our shipping policy before placing an order.

 


 

Order Processing

All orders are processed after successful payment confirmation.

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or federal holidays will be processed on the next business day.

  • During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

 


 

Shipping Locations

At this time, KS Charming ships only within the United States.

We currently do not offer international shipping.

 


 

Delivery Timeframes

Estimated delivery times are as follows:

Shipping Method

Estimated Delivery Time

Standard Shipping

3–7 Business Days

Expedited Shipping*

2–4 Business Days

*Available where applicable at checkout.

Please note that delivery estimates begin after the order has been processed and shipped.

 


 

Shipping Charges

Shipping costs are calculated at checkout based on the shipping destination and selected shipping method.

From time to time, KS Charming may offer free shipping promotions on eligible orders.

 


 

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Customers can use the tracking information provided to monitor the status of their shipment.

 


 

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

KS Charming is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete shipping addresses provided by the customer.

 


 

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Carrier service interruptions

  • High shipping volumes

  • Natural disasters

  • Public holidays

Delivery dates are estimates and cannot be guaranteed.

 


 

Lost or Delayed Packages

If your package appears lost or has not arrived within the expected delivery timeframe, please contact us at [support email].

We will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.

 


 

Damaged Packages

If your order arrives damaged, please contact us within 24 hours of delivery.

To help us review your claim, please provide:

  • Your order number

  • Clear photographs of the damaged item

  • Photographs of the packaging received

Our team will review the issue and respond accordingly.

 


 

Order Cancellations

Orders may only be canceled before they have been processed and shipped.

Once an order has been dispatched, it cannot be canceled.

For cancellation requests, please contact us as soon as possible at [support email].

 


 

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

KS Charming
Email: kscharming18@gmail.com
Phone: [Phone Number]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)